7/4/2023 0 Comments Arkmc app no sound![]() Live View uses the default communications device, which sometimes isn’t set to whatever you have currently hooked up.įor example, Windows treats our Live View like a Skype call, so you will just have to play around with what the default communications device is on your PC, or make your default communications device the same as your default audio device. Video recordings use the default audio device, which is why you can hear the videos when you play them back without having to adjust any settings. While every computer will have different audio devices, you will want to choose whatever one is the “default audio device” to also be the default communication device as well. The Windows 10 Ring app uses your default communications device for audio. Thank you for getting back to me and letting me know of this After going over this with my team that looks into these concerns, they let me know of an important part of how the Windows 10 OS works with the Ring app. Additionally, let me know what Ring app version you have, and what version of Windows OS you have. This will show that it’s specific to the Live View where there is no audio coming from the app. When passing on this feedback to the appropriate teams to be investigated, this kind of evidence is very important.įor anything that is still persisting, please attach a screen recording of the no audio, but audio from another source (video in event history preferred, if not audio from Youtube or another video). ![]() Capture a screen recording (if possible).Ensure you can hear audio from other sources such as videos on Youtube, etc.Please also check to see if you can hear any audio back in the recording after the fact. Ensure that you “accept” the call to hear the audio by pressing the green phone icon. Reinstall the Ring app and attempt to load Live View, from there, see if you can hear the audio.Hey neighbors! If you are still experiencing this concern, could you please try the following:
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